Chapter 1 (General Rules)

Article 1 (Application of Terms of Use)

1. These Terms of Use (hereinafter referred to as the "Terms of Use") are about the journey provided by Telink Co., Ltd. (hereinafter referred to as "our company") and mobile services (hereinafter referred to as "this service"). It is uniformly applied between the Company and the user (definition in the following Article).
2. Apart from these Terms of Service, the provisions of this service separately specified by the Company (including the service introduction, price list, help, precautionary note, and other travels and notifications to users by the Company). Configure a part of the terms of use. In addition, if there is a contradiction between the contents of the Terms of Use and the contents of the relevant rules, the provisions will be applied with priority, so please check them together.

Article 2 (Definition of terms)

The definition of the terms used in these Terms of Use is as follows. However, this is not the case if there is a separate definition.

This service: A service that sells and provides ESIM products that provide data communication -specific communications in the country or region specified in a contracted agreement according to the Terms of Service, using a mobile and mobile website.

ESIM: A technology that enables the use of this service using communication equipment and SIM cards specified by the user.

Terms of use: A contract between us and users to use this service.

Users: The company who uses this service of the Company.

Correspondence carrier: Regardless of MNO / MVNO, we are a provider of communication provided by the Company or ESIM businesses provided by this service.

Article 3 (restrictions on use purposes)

Users shall be able to use this service legally for themselves.

Article 4 (Change of Terms of Use)

We may change the terms of use without obtaining the consent of the user. In that case, the Company will in advance the user in advance to change the terms and conditions, the content of the Terms of Use and the time of the change in the change by the Company in advance in Article 6 (notification method). If the Company changes the terms and conditions by the Company, the user shall be deemed to have agreed to the change.

Article 5 (Change of service content)

We may change the usage fee and other services of this service without obtaining the consent of the user. In that case, the Company shall notify the user by the method specified in Article 6 (notification method) in Article 6 (notification method) (if the time of change is determined separately, after the time). , In addition to the subsequent use of this service, the user will be considered to have agreed to the change.

Article 6 (notification method)

Unless there is another provision in the Terms of Use, all notifications to the user shall be made by the posting on the website operated by the Company or by the Company specified by the Company.

Article 7 (user information)

1. Users can browse and correct their personal information at any time through the personal information management screen.
2. If the user changes the matters described at the time of the membership registration, it must fix it online and inform us of the changes.
3. We are not responsible for the disadvantages caused by not informing us of the changes in Paragraph 2.
4. The Company shall be responsible for the damage caused by the notification in Paragraph 1 or the notification of false user information to the Company, and the Company shall be responsible for the user, and unless there is a reason to be liable to our company. We do not owe.

Chapter 2 (this service)

Article 8 (this service)

The products and services provided by the Company are as follows. However, for our convenience, the schedule and provision method for each service may be changed, delayed, or not provided.

1. ESIM data product
2. Other "Services" to be provided to users through additional development or partnership with other companies.

Article 9 (product and service fee)

1. The service fee of the service is charged by the service used by the user.
2. Changes with overseas telecommunications companies and fluctuations in exchange rates may fluctuate the price of each country, and we can regulate products and service charges in reflection, and the user recognizes the fluctuated rates. , Purchase and use.
3. As part of the promotion, we can change the fee for a specific period, specific products and services.
4. We sell appropriate taxes in fare in accordance with national tax policy.

Article 10 (refund, replacement policy)

1. The refund for the use of the ESIM service is as follows.
1. If it cannot be used due to the problem of ESIM itself, if it is guided as a refund after consulting with our customer center on the site within the opening period.
2. If you fall under the following items, you will not be able to replace, refund or compensate.
1. When it cannot be used due to the SIM lock of the user's communication equipment
2. If it cannot be used due to the specifications of the user's communication equipment, compatibility and bugs
3. When ESIM is not registered during the validity period, it is impossible to install and use
4. When it is impossible to reduce or use due to a local telecommunications company problem
5. If a smartphone setting is wrong or a problem caused by the usage information occurs
6. If you cannot verify your identity due to incorrect information input at the time of purchase, or purchase a wrong product
7. When LTE SIM connects to 3G due to local communication circumstances or smartphone settings
8. If you do not request a defective confirmation from our customer center from the opening place within the opening period
9. When the speed decrease and use are restricted due to excessive hot spot/tethering, large -capacity download, etc.
10. When a character or email containing the opening information is transmitted

Article 11 (Restrictions and cancellation of service use)

1. The Company may limit or stop using the customer service if the following reasons occur in the following items.
1. When customers are intentionally or disturbed by the operation of our services due to heavy negligence
2. If you need it for service upgrades, sites, equipment maintenance, etc.
3. If there is a problem with normal service use due to power outage, disability of various equipment or runaway of usage amount, etc.
4. When the core communication provider prescribed in the Telecommunications Business Law stops the telecommunications service
5. When the service is hindered due to national emergency, service equipment disorders, or runaway of service use, etc.
6. In addition, when we do not fulfill the duty of other users in good faith, or if we find it inappropriate for us to continue providing services for serious reasons.
2. If the Company restricts the use of services according to the provisions of the preceding paragraph, we must inform the customer of the reason and the restriction period.
3. Users may file an objection to the Usage limit and cancellation based on this Article in accordance with the following procedures set by the Company.
4. Within 30 days from the date of the service provision is discontinued, we must submit the opposition petitioner's name and address, contact information, reasons for the opposition, related materials, and the date of canceled.
5. The Company shall be judged to the opposition within 15 days from the date of the opposition, and the consequences must be notified to the opposition to the petitioner (including electronic documents), and the phone or either method. It will not be blurred. However, if you cannot make a decision within that period for unavoidable reasons, you can extend the period in the 15th and notify the opposition to the reason for the extension and the extension period.
6. If we recognize that the opposition is appropriate, we must cancel the provision of the "service" without delay. However, if there is no opposition or not appropriate during the period, you can cancel the usage contract with your job right regardless of the user's intention.
7. In principle, the company does not compensate for the damage caused by the user or third party due to temporarily suspending services due to the reasons in Paragraph 2 of this Article. However, this does not apply if we have intentional or heavy negligence.
8. Even if the payment is completed, it may be canceled according to the stock status of the product.

Article 12 (exemption)

1. If the Company offers communication speeds in this service, the presentation is the maximum value, and it is guaranteed that the communication speed presented, etc. will be provided in the use of the user's individual services. plug.
2. In this service, if the communication is significantly enabled and the entire communication can no longer be connected, the disaster prevention or rescue, transportation will occur if there is a natural disaster, incident, or other emergency. , Communications, which are necessary to give priority to communications or telecommunications that are necessary to secure communication or power supply or maintain the order, and to handle communications that are urgent for public interests. If the business is made, we may take measures to stop using the communication.
3. This service may not be possible to communicate in the area where you can provide indoors, underground, tunnel, shadows of buildings, mountainous areas, and marine radio waves.
4. Even during the use period of this service, if you connect to a communication network by a method other than the Company's guidance on the communication terminal, communication charges such as overseas data roaming fees will be charged from the communication business operators. You may. Even in that case, we are not responsible for the reason that we should be liable for the Company.

Article 13 (Communication restrictions)

1. The Company may restrict the communication for a certain period of time if the user meets conditions for communication restrictions specified under the usage contract.
2. We are not liable for any damage to the user due to the restriction of communication according to the preceding paragraph.

Article 14 (prohibited items)

1. Users must not use this service due to the following embodies.
1. Acts that violate the intellectual property rights of others and other rights
2. Acts that violate the property, privacy or portrait right of others
3. Acts that slander others or damage their honor or credit
4. Acts to send computer viruses and other harmful computer programs or leave them in a state where others can receive
5. Acts to send advertising or solicitation emails without obtaining the consent of the recipient
6. In addition, the act of the Company determined that it violates public order and morals or violates the rights of others
7. Acts to access other facilities, equipment or equipment without authority
8. In addition, it violates the laws of laws (including the laws and regulations of the country or region where individual communication is applied, not just in Japan) or the public order and morals, or the act of significantly infringing the rights of others.
9. The act of judging that there is a risk of corresponding to each of the previous items
2. The Company shall be able to suspend or terminate the provision of this service at any time if the use of this service by the user falls under any of the preceding items in the preceding paragraph.
   

Chapter 3 (general rules)

Article 16 (Damage by the Company)

1. Even if the Company is responsible for default, liability, irregular liability, non -conforming liability, or other causes of damages, we will not be intentionally or seriously negligible. We will not be obliged to do.
2. The liability of the Company may be fulfilled by the company's liability for the User (regardless of the repayment period) and the opposite amount of the user (regardless of the payment period). I will do it. However, it is excluded when the liability of the Company is based on illegal acts, and when the cause is malicious or liable for the life and physical damage of the user.

Article 17 (Damage by users)

1. If the user causes damage to the Company due to the reason that the user should be liable for the use of this service, the user shall compensate for the damage that the Company has suffered.
2. Users are at their own responsibility and expenses unless the user has damaged a third party or a dispute with a third party, unless there is a reason to be liable to the Company. This will be solved and we will not be responsible for our company. In the unlikely event that the Company is liable from other users or third parties, the user shall resolve the dispute in that responsibility and expense. , We will be exempted from our company and compensate for our donation.

Article 18 (re -commission)

For commercial purposes, the service itself, part or all of the services, cannot be copied, duplicated, sold, or resold or used.

Article 19 (confidentiality obligation)

The user shall handle unknown information disclosed in order to handle secrets in connection with this service, except in the case of our prior written consent.

Article 20 (Policy on the protection of personal information)

1. In accordance with our privacy policy, we shall handle personal information.
2. The Company may provide user's personal information to telecommunications businesses and ESIM operators as long as necessary for the provision of this service.

Article 21 (compliant law and jurisdiction)

The compliant law on the Terms of Use is Japanese law. In the Terms and Terms of Use or the conflict related to this, the exclusive jurisdiction of the first instance shall be the Tokyo District Court.

Article 22 (violation of the terms and conditions)

The Company can claim damages for the damage caused by the member to violate the agreement.

Article 23 (Specials for the use of this service)

1. Law may be required to declare a passport number in some countries. In that case, the passport number of the user must be notified to the Company by the method specified by the Company.
2. The Company may disclose all or part of the information of the user, including the passport number obtained from the user, based on the preceding paragraph, if the authorities of the country request disclosure of information.
3. We are not responsible for damages caused by users in connection with this Article. However, this does not apply to the reason to be liable to our company.
4. The user shall compensate for the damages if the Company is damaged in connection with this Article. However, this is not the case if there is a reason to be liable to our company.
5. The Company shall hold the passport number obtained by the Company in paragraph 1 for a period that the Company deems appropriate based on the laws and regulations of the country.