The configuration information (QR code) will be sent to the e -mail address to be entered at the time of purchase, so please be careful not to make a mistake in the e -mail address. If you have purchased the wrong email addressInquiry formPlease contact us more.
E -mail from us may be spam. If you don't get the email easily, first check the spam folder of your mailer.
With your smartphone before the purchase procedure eSIM Can you use "Terminal that can be usedPlease be sure to check on the page.
If a SIM lock is applied eSIM Even on the device equipped with eSIM Cannot be used. SIM unlock to each carrier/ eSIM Please be sure to check if it is a corresponding terminal. Regarding SIM locks, each carrier is different, so be sure to check with your career. If you have a SIM lock, you may need to apply in advance to release the SIM lock.
eSIM Please note that we cannot accept returns after issuance.
